Terms & Conditions and House Rules

(Effective from May 25, 2026)

This document outlines the terms for short-term rentals of the holiday cottage „Domeček jako dlaň“ (hereinafter referred to as the „Cottage“) and defines the mutual rights and responsibilities between the Host (accommodation provider) and the Guest (tenant).

1. Booking Agreement and Acceptance of Terms

By paying the agreed rental amount (or deposit), the guest confirms that they have read, understood, and fully agreed to these Terms & Conditions and House Rules.

2. Payment and Cancellation Policy

Booking confirmation: Once the invoice (or deposit) is paid, your reservation is confirmed and binding.
Cancellation policy: Once payment is received, bookings cannot be cancelled, and all payments are non-refundable.

3. Arrival, Departure, and Keys

Check-in: The Cottage is ready for you from 2:00 PM on the day of arrival, unless agreed otherwise in advance.
Check-out: Please check out and leave the Cottage by 10:00 AM on the day of departure, unless agreed otherwise.
Key handover: Key collection upon arrival and return at departure will take place as agreed with the host prior to your stay.

4. Non-Smoking Policy and Fire Safety

The Cottage is strictly non-smoking indoors. Smoking is only permitted in outdoor areas while ensuring proper fire safety.

5. Quiet Hours

Guests are kindly asked to observe quiet hours between 10:00 PM and 6:00 AM (22:00 – 06:00). Please be considerate and avoid loud noises that could disturb neighbours or the peaceful surrounding area.

6. Electrical Appliances

For safety reasons and electrical capacity limits, guests are only permitted to use small personal electronics (such as phone/laptop chargers, electric shavers, hairdryers, etc.). High-energy appliances are prohibited.

7. Toilet and Plumbing Guidelines

Please flush toilet paper only. Do not flush any sanitary items (sanitary pads, tampons, wet wipes, disposable nappies/diapers, etc.) or non-biodegradable products, as they will clog the plumbing system.

8. Pet Policy

Bringing a dog must be approved in advance by the host.
Guests are fully responsible for their pet’s behaviour and any damage caused.
Dogs are not allowed on beds, sofas, or upholstered furniture. Please bring your own dog bed and bowls.
Pets must never be left unattended in the Cottage.
Please clean up after your pet immediately, both inside and anywhere in the outdoor garden area.

9. Finnish Sauna

Guests are welcome to use the private Finnish sauna located in the Cottage.
The sauna must be used strictly according to the provided instructions or direct guidance from the host.
Guests are not permitted to modify advanced sauna control settings.
If you have any questions or experience technical difficulties, please notify the host immediately.

10. Heating (Winter Season)

During colder months, the Cottage can be heated in two ways: via the central gas boiler or the wood-burning fireplace stove.

Guest responsibilities: Guests are required to familiarize themselves with the heating system upon check-in. Please exercise extra caution when operating the wood-burning stove.

11. Critical Safety Notice: Power Outages ⚠️

This rule is vital for protecting the cottage’s heating infrastructure:

IF A POWER OUTAGE OCCURS, DO NOT USE THE WOOD-BURNING FIREPLACE STOVE UNDER ANY CIRCUMSTANCES.

If the stove is already lit when the power goes out, do not add more wood and contact the host immediately (the water pump stops working without power, creating an immediate risk of system overheating).

12. Liability for Damages and Check-Out Cleanliness

Guests receive the Cottage clean, tidy, and in fully working condition.
Throughout the stay, the guest is responsible for any damage caused to the property or furnishings resulting from negligence or misuse.
Final clean-up: Guests are expected to leave the Cottage in the same clean and tidy condition as it was upon arrival.
Please report any faults, issues, or accidental damages to the host immediately.

Host Contact Details:

Alice Chlebovská

Phone: +420 731 328 592